Thank you for your interest and the use of this website. The Tourism Association Berlin Treptow-Köpenick e.V. takes the issue of data protection very seriously. Please take a moment to read the following information.

1. collection, processing and storage of data

When collecting, processing and using your data, we adhere strictly to the legal provisions of the Basic Data Protection Regulation (DSGVO), the Federal Data Protection Act (BDSG) and the Telemedia Act (TMG). In principle, you can visit our website without leaving personal data.

Whenever you access our website, our web server stores log files (“server log files”) which cannot be technically assigned to specific persons. These data are: the source page, the entry page and duration of the session, visitor locations as well as browser versions and operating systems and the IP address in anonymized form. This data is collected for statistical analysis only and is not passed on to third parties.

Personal data will only be collected with your prior voluntary consent and will only be used for the purposes specified therein, such as

  • in the participation in raffles
  • when contacting us
  • when booking online (through contact forms)
  • for catalog and brochure requirements
  • for information and advertising mail
  • subscribe / unsubscribe to the newsletter.

2. Use of personal data

When processing an order, we store your personal data and, if necessary, pass it on to other companies necessary for processing the order. Conceivable here are credit card companies, service providers as well as transport or shipping companies. The data passed on may only be used by the recipient to fulfill his or her task. Any other use of the information is not permitted.

For the purpose of credit checks and in the case of other legitimate interests, we maintain an exchange of address and creditworthiness data with subsidiaries and partner companies of our company and, if necessary, also with the German credit investigation agency Schufa and other business information services.

Your personal data will be deleted after the complete processing of the contract as well as the tax and commercial law retention period.

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3. Protection of personal data

This website uses SSL encryption to protect the transmission of personal data and other confidential contents (e.g. orders or inquiries to the responsible person). You can recognize an encoded connection by the character string “https://” and the lock symbol in your browser line. If you register in the newsletter section or for participation in a competition or fill out a contact form to us, your personal data will be transmitted to us. We store your data on specially secured web servers within the Federal Republic of Germany.

In order to prevent your data from falling into the wrong hands during online booking, we encrypt it using a common and secure data transfer method.

4. Bookings via contact forms

You can make bookings (for example for bus or boat trips) on our website using our contact forms. For this purpose we collect personal data. The type and scope of the data requested (title, first and last name, postal address, telephone number and e-mail address) can be found in the corresponding form. After your request has been processed, your data will be blocked for further use and deleted after expiry of the retention periods required under tax and commercial law.

For a customer-friendly service, we store your data in our system upon request and with your prior consent, in order to guarantee a quick processing for future bookings. You have the right to revoke your consent with effect for the future at any time and/or to object to the collection, processing and use of your data.

5. Newsletter

The registration for our newsletter is a double opt-in procedure, i.e. after registration we will send you a confirmation email. You will receive our newsletter only after confirmation again. For this purpose, the Tourismusverein Berlin Treptow-Köpenick e.V. collects personal data. This data is used exclusively for sending the newsletter and will not be passed on to third parties. To be collected:

  • Email-adress

The newsletter provider provides us with certain technical information (such as click reactions, receipt and read confirmations, unsubscribe rate), which we use for statistical purposes only. The Tourismusverein Berlin Treptow-Köpenick e.V. collects, uses and passes on your personal data only if this is permitted by law or if you consent to the collection of data.

You can unsubscribe from the newsletter at any time using the unsubscribe link provided in the monthly newsletter.

6. Dispatch of information and advertising mail

With prior consent, we will send you information about our products by mail based on our legitimate interest in personalized direct mail. We will save your first and last name and your postal address for the mailing. You can object to the storage and use of your data for this purpose at any time by sending a corresponding message to the person responsible:

Tourismusverein Berlin Treptow-Köpenick
Alt-Köpenick 31 – 33
12555 Berlin

7. Right to information, blocking or deletion of stored data

Upon request, we will be happy to provide you with comprehensive information about the personal data we have stored. You also have the right to correct, block or delete this data.

8. Use of cookies

Cookies are small text files which are used by us to present users with a personalized offer. If a user accesses the website, the provider’s server sends the cookie back to the user’s browser in addition to the HTML page. The browser then decides, depending on the local settings, whether the cookie is stored on the user’s computer.

In order to use the websites of the Tourism Association Berlin Treptow-Köpenick it may be necessary for a cookie to be set by the servers of the Tourism Association. Two types of cookies are used on the websites. Session cookies are sometimes required for navigation on our websites. Session cookies lose their validity if the browser is closed or there is no activity on the websites for 60 minutes. Cookies with a defined validity of 60 minutes for any page view on the websites; this type of cookies is used to collect statistical data.

The collected data is used to optimize navigation and content on the sites. The examination of the data is carried out holistically, i.e. an evaluation of user-based individual data is explicitly not carried out. The collected data is not passed on to external third parties.

The information provided by users during registration is evaluated in anonymized form for statistical purposes. A sale of addresses to third parties does not take place. If you do not wish to use the advantages of cookies, you can activate and deactivate them in your browser using a simple procedure. Please refer to the instructions for deactivation from your browser manufacturer: Internet Explorer: , Firefox:,  Chrome:, Safari:, Opera: .9. Use HRS DS Booking Solution

The tourist operator has integrated the services of HRS DS Booking Solution (HRS Destination Solutions GmbH, Breslauer Platz 4, 50668 Cologne; Germany) into the website for making accommodation reservations. The service is an online booking software for collecting data to create and process reservations for accommodation offers. The type and scope of the requested data (title, first name and surname, postal address, telephone number and e-mail address) can be found in the corresponding input mask. Your personal data will be collected, processed and used exclusively for the execution and handling of the accommodation contract based on the reservation and will be deleted after the complete execution of the contract as well as the tax and commercial law retention period. The processing and use of this data is subject to the data protection regulations of the respective service provider.

For more information on the terms of use and data protection of HRS Destination Solutions GmbH, please visit .

10. Use of Google Analytics

This website uses Google Analytics, a web analytics service provided by Google Ireland Limited (“Google”), Gordon House, Barrow Street, Dublin 4, Ireland. Google Analytics uses “cookies”, which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookies about your use of this website is usually transferred to a Google server in the USA and stored there. However, through the IP anonymization on this website, your IP address will be shortened by Google within member states of the European Union or in other signatory states of the Agreement on the European Economic Area before.

Only in exceptional cases will the full IP address be transferred to a Google server in the USA and shortened there. Due to this shortening, the personal reference of your IP address is no longer necessary. On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports on the website activities and to provide further services to the website operator in connection with the use of the website and the Internet. The IP address transmitted by your browser within the scope of Google Analytics is not combined with other data from Google. [ga-optout text=”Disable Google Analytics”]

You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. You can also prevent the collection of data generated by the cookie and related to your use of the website (including your IP address) to Google and the processing of this data by Google by downloading and installing the browser plugin available at the following link: The processing and use of this data is subject to the data protection regulations of the respective service provider.

More information on terms of use and data protection can be found at or under [ga-optout text=”Google Analytics disable”]

11. Use of Google Maps

On our website we use Google Maps (API) from Google Inc., 1600 Amphitheatre Parkkway, Mountain View, CA 94043-1351, USA) Google Maps provides interactive maps with geographic information to visualize locations and directions. When using Google Maps, Google also collects, processes and uses data on the use of the map functions by visitors. Google Maps uses cookies for this purpose. Each time a website on which the Google Maps service has been integrated is accessed, the Internet browser of the person concerned automatically identifies itself to Google. In this way, Google obtains knowledge of personal data such as the IP address or the surfing behavior of the user: The data is transferred to Google in the United States of America and stored. This happens independently of a (logged in) user account. If you are logged in to Google in your user account, the data is assigned to your account. Google may use the personal data collected through the technical process for the display of personalized advertising, market research, and needs-based design of its website.

If you do not agree with the transmission of your data to Google by using Google Maps, you can deactivate the web service of Google Maps. To do so, simply switch off the use of JavaScript in your browser. Google Maps can then no longer be used on our website.

You can read the terms of use of Google Maps at you can view the terms of use for Google at The privacy policy of Google Maps can be found here .

12. Use of social plugins (Facebook and Youtube)

Our website uses social plugins (“plugins”) from the social network Facebook and YouTube. These services are offered by the companies Facebook Inc (1601 S. California Ave, Palo Alto, CA 94304, USA (“Facebook”) and Youtube by Google Ireland Limited (“Google”), Gordon House, Barrow Street, Dublin 4, Ireland.

The list and appearance of the social plugins can be viewed here:, .

If you call up a website of our Internet presence that contains such a plugin, your browser establishes a direct connection with the servers of Facebook or Google. The content of the plugin is transmitted by the providers directly to your browser and integrated into the website by it. By integrating the plugin, the providers receive the information that you have called up the corresponding page of our website. If you are logged in to Facebook or YouTube, the providers can assign the visit to your respective account. If you interact with the plugins, for example, by clicking the Like button or making a comment, the relevant information is transmitted directly from your browser to the provider and stored there. The information is also published in the social networks and displayed to your contacts. If you are not a member of Facebook, there is still the possibility that Facebook will find out and store your IP address.

The purpose and scope of data collection and the further processing and use of the data by Facebook and Google, as well as your rights and setting options to protect your privacy, can be found in Facebook’s privacy policy: and from Google: .

If you do not want Facebook or Google to collect data about you via our website and link it with your membership data stored on Facebook, you must log out of the providers’ websites before visiting our website.

It is also possible to block Facebook social plug-ins with add-ons for your browser, for example with the “Facebook Blocker”.

13. External links and iFrames to websites of other providers

Our website as well as our newsletter may contain links and iFrames to websites of other providers to which our privacy policy does not extend. When using these websites, please note the data protection declaration of the respective providers.

14. Changes to the privacy policy

The Tourism Association Berlin Treptow-Köpenick reserves the right to change this privacy policy at any time in accordance with the applicable data protection regulations. By using this website, you agree to this data protection declaration.

If you have any further questions, please contact the Tourismusverein Berlin Treptow-Köpenick e.V.

Tourismusverein Berlin Treptow-Köpenick
Alt-Köpenick 31 – 33
12555 Berlin

References: eRecht24 Disclaimer