Package shipping flat rate

For large, bulky or products with high value, we rely on DHL Paket shipping with a shipping flat rate of 6 €. Included here is also the packaging flat rate.

Shipping flat rate for letter and parcel shipping

For small products, we rely on standard letter dispatch via Deutsche Post. Here we charge a fixed price of 2€ for most products.

For larger products with low value, we use the optional DHL package with a flat rate of 4€.


Pick up at the Touristinfo

You can also pick up your articles directly on site at our Tourist Information at Schlosplatz Köpenick. Alt-Köpenick 31 – 33, 12555 Berlin. The pickup is of course free of charge.

Please note our opening hours:

  • Montag - Freitag: 10 - 16 Uhr
  • Samstag: geschlossen
  • Sonntag: geschlossen